Refund Policy

01

Before service activation

If you have paid but the service has not been activated, contact us to request a transaction review and a possible refund.

02

After service activation

Refund requests after a subscription or service benefit is activated are evaluated based on the transaction, service usage, and the terms of the selected package.

03

How to apply

Include your account name, transaction email, order number, reason for the request, and proof of payment so our team can review your request.

04

Review time

We will confirm receipt of your request and provide an update once we have reviewed the transaction and supporting evidence.